FAQ’S

What other services do you offer?

‘Painters and decorators’ best describes what we do and doing great work often requires that we:

  • Renovations—from concept to completion
  • We specialize in home renovations to kitchens, bathrooms—any room in your home. We take care of everything.
  • Carpentry, plumbing, flooring (including tile, hardwood installation and re-finishing), drywall work and plastering.
  • Wallpapering: removal and hanging, pre-pasted and unpasted wall coverings and borders
  • Caulking: we thoroughly re-caulk homes using specialized one-part thermoplastic sealants specifically designed to perform in our varied climate
  • Manage and co-ordinate entire project from start to finish
  • Recommend other suppliers to assist you with your work
  • Do whatever it takes to ensure that you’re happy!

Do you only do houses or do you also paint stores, offices and showrooms?

While most of our work consists of residential repaints, we’ve done a number of large jobs for commercial interests and churches who take pride in their surroundings.

The job jar is full. Help!

Although that’s not exactly a question, it’s something that is mentioned to us all the time. Relax, whatever your situation is, we can help you plan, organize, and execute all your needs and wants professionally.

How much do you charge?

We’re happy to provide premium service at an affordable cost. Given that no two jobs are the same we provide free, written estimates during an on-site inspection by owner, Douglas VanDuzer. To arrange for a no obligation quote, please call Douglas at 905 521-1033 or e-mail us your contact information: quality@vanduzerpainting.com.

What if I’m not happy with your work?

Consistently voted Platinum Painter of the Year, most clients agree that our work is second to none. But if something about our job is not to your liking we’ll happily fix it! Any of our experienced staff can respond quickly to your concerns. If you love our work, tell others. If something about our job is not to your liking tell us! If you notice something we didn’t, we will fix it even after the job is done. And you have the added assurance that our work is backed by a written guarantee.

Do you fill the holes in the walls or do we have to?

On all of our projects big or small we thoroughly prepare all surfaces including scraping, sanding and repairing all damaged areas.

What about moving furniture?

On every project we take care of moving and covering all furniture.

I would like to have my family room painted but I can’t handle a big mess?

We try to minimize disruption and mess. We thoroughly clean the work area daily and at the end of the job. We work with the clients schedule to prevent unnecessary stress and disruption.

What paints do you use and who buys them?

Clients generally trust us to recommend and buy the best paints for the job. We only use premium brands including, Benjamin Moore, Sherwin Williams, Dulux, Pratt & Lambert, Farrow & Ball, Parra, and Pittsburg. If you have a preference, please let us know and we will be happy to use your brand of choice.

Paint gives me a headache. Do you use low-VOC or no-VOC paints?

If it weren’t for the fact that a wall that was white in the morning was tan or lilac or plum in the afternoon, some of our clients would surely wonder if we had done anything during the day because more often than not our paint doesn’t smell. Increasingly, we are using low-VOC (Volatile Organic Compound) paints when the conditions are right and we think the use of these paints will serve the best interests of our clients.

Are your paints green?

In the past, environmentally-friendly paints were ineffective and unreasonably costly. They also looked terrible! Fast forward to today, and you don’t have to necessarily compromise your concern for the environment with your dreams of a better, brighter home. Speak with us about your environmental concerns and we will ensure that we select the best paints and other products for the job. And regardless of what paint choices are made, rest assured that we take our environmental responsibilities very seriously.

Contact us today!